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Contacts

How to reach the information site team versus live player Support.

Information site (very-wellcasinos.uk)

For questions about this website’s content, broken pages or editorial corrections:

Include a clear subject line and the page URL you are writing about. Simple site queries are usually handled faster than account investigations.

Player account, payments and verification

Balance, deposit, withdrawal, bonus and KYC issues must go to the live casino Support team — they are the only ones with access to your wallet and documents.

  • Use the Support button in the footer or the Online Chat tab on the lobby after you log in
  • Or open the product via the site’s play / go links once you are ready to continue in the live environment

Have your registered email and approximate transaction time ready. Never send passwords or full card numbers by email.

Safer gambling help (independent)

More guidance: Responsible gaming. Policy pages: Privacy · Terms & Conditions.