Privacy Policy
Last updated: 2026-08-27
Data we process
VeryWell casino processes identity and contact details, KYC documents, payment tokens, device and log data, bonus history and support transcripts needed to run the licensed lobby for United Kingdom visitors. Payment card numbers are handled by payment processors — the casino stores tokens and masked references, not full PAN data where processors allow.
Why we use the data
Purposes include account access, fraud and AML checks, bonus eligibility, customer support, licence reporting and service security. Marketing messages require a separate opt-in and can be withdrawn in the profile area without affecting transactional alerts about withdrawals or security.
Retention and sharing
Records required for AML and dispute handling are kept for the periods mandated by the Anjouan licence framework and applicable banking rules — often five years after account closure. Processors, hosting providers and identity vendors act under contracts that limit secondary use. We do not sell player lists.
Your requests
Contact 24/7 live chat or email to ask for access, correction or deletion where legally allowed. Some fields must remain for regulatory audits even after a closure request. Provide your account ID so agents can locate the correct wallet without delaying the ticket.